Privacy Policy
This Privacy Policy explains how Valleyful Trading Co., Limited (“we”, “us”) collects, uses, stores and protects your personal information when you access and shop on buynewstock.com. By visiting or placing orders on our website, you agree to the practices outlined in this policy.
1. Personal Information We Collect
We gather information you actively submit and automatic browsing data:
- Information you provide manually at checkout: Full name, shipping address, email address, contact details, payment transaction records.
- Automatically collected data: IP address, browser type, device model, website browsing records, page access time and cookie data.
We will not collect sensitive personal information such as your social security number without your explicit permission.
2. How We Use Your Information
Your personal data is only used for the below legitimate purposes:
- Process, fulfill and deliver your orders; handle after-sales, return and exchange requests
- Send order confirmation, shipping tracking and customer service notification emails
- Prevent fraudulent orders, verify identity and secure payment transactions
- Optimize website display, improve product and shopping experience
- Respond to your inquiries and support requests sent via email
We will never use your personal information for unrelated marketing without your separate consent.
3. Information Sharing & Third Parties
We only share limited necessary data with trusted third-party service providers under strict confidentiality agreements, including:
- Payment processors to complete transaction settlement
- Logistics carriers to arrange delivery to your address
- Security service suppliers for fraud risk control
All third parties are prohibited from using your data for their own independent business.We do not sell, rent or trade your personal information to any outside marketers or commercial organizations.
4. Data Security Protection
We adopt standard technical and administrative security measures to encrypt and protect your stored personal data, preventing unauthorized access, disclosure or loss of information. However, no internet transmission or electronic storage method can guarantee absolute security.
5. Cookies
Our website uses cookies to record your browsing preferences, save shopping cart data and analyze site traffic. You may disable cookie functions through your browser settings at any time, but partial website features may become unavailable after disabling.
6. User Rights
You hold the following rights regarding your personal data:
- Request a copy of all personal information we store about you
- Request correction of inaccurate personal details
- Request permanent deletion of your personal records
- Opt out of non-essential marketing communications
To exercise these rights, send a request email to our official contact address. We will respond within 14 business days.
7. Children’s Privacy
Our website and products are intended for users aged 18 and above. We do not knowingly collect personal information from any individual under 13 years old. If you believe we have obtained data from a minor without parental consent, please contact us immediately for complete data removal.
8. Policy Revision
We reserve the right to update this Privacy Policy at any time. Revised content will be posted on the website and take effect immediately. Your continued use of buynewstock.com after updates confirms your acceptance of the new policy.
9. Company Contact Information
Company Name: Valleyful Trading Co., Limited
Address: Unit 60, 3/F, Yau Lee Center, No. 45 Hoi Yuen Road, Kwun Tong KL, Hong Kong
Contact Email: ValleyfulTrading@outlook.com